Privacy Policy

Privacy policy The Online Gigant

https://www.deonlinegigant.nl

About our Privacy Policy

We care a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information that we have collected about you and your use of our services. We never make your data available for commercial objectives to third parties.

This privacy policy applies to the use of the website and the services provided by the online giant . The commencement date for the validity of these conditions is 01/12/2018, with the publication of a new version, the validity of all previous versions expires. This privacy policy describes which information about you is collected by us, for which this data is used and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against abuse and what rights you have with regard to the personal data you provided to us.

If you have any questions about our privacy policy you can contact our contact person for privacy matters, you find the contact details at the end of our privacy policy.

about data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is clear.

Web shop software

Shopify

Our web store has been developed with Shopify software. Personal data that you make available to us for our services are shared with this party. Shopify has access to your data to offer us (technical) support, they will never use your data for another purpose. Shopify is obliged to take appropriate security measures based on the agreement that we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card details. Shopify uses cookies to collect technical information with regard to your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve services. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.

Web hosting

We take on web hosting and email services from Versio. Versio does not use personal data on our behalf and uses your data for your own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Versio has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Versio is obliged to maintain confidentiality on the basis of the agreement. For our regular business e-mail traffic, we use the services of Gmail and Versio. These parties have taken appropriate technical and organizational measures to prevent the abuse, loss and corruption of your and our data as much as possible. has no access to our mailbox and we treat all our e-mail traffic confidentially. Payment processors

Mollie

For the handling of a (part of) the payments in our web store we use the platform of mollie. Mollie processes your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve services and to share (anonymous) data with third parties in that context. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted on the basis of the legal installments.

Stripe

For the handling of a (part of) the payments in our web store we use the platform of stripe. Stripe processes your name, address and place of residence and your payment details such as your bank account or credit card number. Stripe appropriate technical and organizational measures taken to protect your personal data. Stripe reserves the right to use your data to further improve services and to share (anonymous) data with third parties in that context. In the case of an application for a deferred payment (credit facility), Stripe shares personal data and information with regard to your financial position with credit rating agents. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of Stripe's services for which they engage third parties. Stripe does not store your data for longer than is permitted on the basis of the legal installments.

Send and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the execution of deliveries. It is necessary for us to share your name, address and place of residence with PostNL. PostNL only uses this data for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL for carrying out the deliveries. It is necessary for us to share your name, address and place of residence with DHL. DHL only uses this data for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

GLS

If you place an order with us, it is our job to have your package delivered to you. We use the services of GLS for the execution of deliveries. It is necessary for us to share your name, address and place of residence with GLS. GLS only uses this data for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS also makes your data available to these parties.


Purpose of the data processing

General goal of the processing

We only use your data for our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this information to contact you - other than at your request -, we will ask you explicit permission for this. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations.

These third parties are all kept confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services . This data (for example your IP address, web browser and operating system) are not personal data.

cooperation in tax and criminal investigation

In appropriate cases, the online gigan can be held on the basis of a legal obligation to share your data in connection with tax or criminal investigation by the government. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are a client of us. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will save this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have manufactured as a result of your assignment.

Your Rights

On the basis of the applicable Dutch and European legislation, you as the person concerned have certain rights with relating to the personal data processed by or on our behalf. We explain below what rights these are and how you can rely on these rights.

In principle, we send to prevent abuse and copies of your data only to your already known e-mail address with us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of handled requests, in the case of a forget request we administer anonymous data. You will receive all statements and copies of data in the machine -readable data layout that we use within our systems.

You have the right to submit a complaint to the Dutch Data Protection Authority at all times if you suspect that we use your personal data in the wrong way.

rights

You always have the right to view the data that we (have) processed and that relate to your person or to that end can be traced to that. You can make a request with that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this information at the e-mail address known to us, stating the category under which we have stored this information.


rectification right

You always have the right to have the data that we (or have) processed and that relate to your person or that can be traceable to that purpose. You can make a request with that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to us at the e-mail address.

Right to limit the processing

You always have the right to limit the data that we (or have) processed that relate to your person or that can be traced to for this purpose. You can make a request with that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data until you cancel the restriction will no longer be processed.


Right to transferability

You always have the right to have the data that we (or have) processed and that relate to your person or to do so can be carried out by another party. You can make a request with that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the information about you that we have processed or have been processed by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the safe link of data files can no longer be guaranteed.


right of objection and other rights

In appropriate cases you have the right to object to the processing of your personal data by or on behalf of the online giant. If you object, we will immediately stop data processing pending the handling of your objection. Is your objection justified that we will make copies and/or copies of data that we (or have) processed to you and then permanently stop the processing.

You also have the right not to be subject to automated individual decision -making or profiling . We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.


Cookies

Google Analytics

Via our website, cookies from the American company Google are placed as part of the "Analytics" service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus follow your movements on the internet. Google uses this information to offer targeted advertisements (AdWords) and other Google services and products.


Cookies of third parties

In the event that software solutions from third parties use cookies, this is stated in this privacy statement.


Changes in the Privacy Policy

We reserve the right to change our privacy policy at all times. On this page you will always find the most recent version. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you by e-mail.


Contact details

The online giant

  • Westlandseweg 16
    2291PG Wateringen
  • +31 (0) 6-11580553