Return & Exchange
It may happen that you want to return an order. Perhaps because the product does not like or perhaps there is another reason why you would not want the order. Whatever the reason, with Natural Healing Holland you have the right to cancel your order up to 14 days after receipt without giving a reason.
You have another 14 days after cancellation to return your product. You will then receive the full order amount including shipping costs. Only the costs for return from your home to the web store are for your own account. These costs are approximately 6.95 per package, consult the website of your carrier for the exact rates.
If you use your right of withdrawal, the product with all accessories supplied and - if reasonably possible - will be returned to the entrepreneur in the original condition and packaging. To use this right you can contact us via. We will then refund the order amount due within 14 days of registration of your return, provided that the product has already been returned in good order.
If you prefer to use a paper version, you will find a model form here for your return request.
Product or packaging damaged?
If the product is damaged or the package is more damaged than necessary to try the product, then we can pass on this value reduction of the product to you. So treat the product with care and ensure that it is well packaged with a return.
Do you want to exchange your product? That is no problem at all, if you let us know to us within 14 days of receipt. You can contact us for this. You do, however, bear the costs for returning the product.
I have passed on a wrong delivery address!
accidentally passed on a wrong delivery address? Then contact us as soon as possible. We then try to change the order for you.